Privacy policy
Privacy Policy for Oxtro
Last Updated: December 26, 2024
Introduction
This Privacy Policy explains how Oxtro ("we," "us," or "our") collects, uses, and protects your personal information when you use our SMS gateway service.
Information We Collect
Personal Information
- Name and email address
- Billing information
- Phone number
- Android device information
- Registration details
Automatically Collected Information
- Log data
- Device information
- Usage statistics
- IP addresses
- Cookies and similar technologies
- Performance metrics
How We Use Your Information
We use your information to:
- Provide and maintain our service
- Process your payments
- Send service notifications
- Improve our services
- Respond to support requests
- Monitor service usage
- Prevent fraud and abuse
Data Storage and Security
Storage
- Your data is stored on secure servers
- Message content is not stored on our servers
- SMS messages are processed directly through your device
Security Measures
- Encryption of data in transit
- Regular security audits
- Secure access controls
- Industry-standard protection measures
Cookie Policy
We use cookies to:
- Maintain your session
- Remember your preferences
- Analyze service usage
- Improve user experience
You can control cookie settings through your browser preferences.
Data Sharing and Disclosure
We do not share your personal information except:
- When required by law
- With your explicit consent
- With service providers who assist our operations
- In case of a business merger or acquisition
Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request data deletion
- Opt-out of marketing communications
- Export your data
- Lodge complaints with supervisory authorities
Children's Privacy
Our service is not intended for users under 13 years of age. We do not knowingly collect information from children.
Third-Party Services
Our service may contain links to third-party websites. We are not responsible for their privacy practices.
Changes to Privacy Policy
We may update this Privacy Policy periodically. We will notify you of any significant changes via:
- Email notification
- Service announcement
- Website notice
Data Retention
We retain your data for:
- As long as your account is active
- As required by law
- As needed for business operations
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place.
Contact Information
For privacy-related inquiries:
- Email: [email protected]
- Address: City 120 Beni mered Blida, Algeria
- Phone: +213673377481
Compliance
We comply with applicable data protection laws and regulations, including:
- GDPR (where applicable)
- Local data protection laws
- Industry standards
Data Breach Notification
In the event of a data breach that affects your personal information, we will:
- Notify affected users promptly
- Inform relevant authorities as required by law
- Take necessary measures to contain and address the breach
Your Responsibilities
You are responsible for:
- Maintaining accurate account information
- Protecting your account credentials
- Ensuring compliance with local laws regarding SMS messaging
- Reporting any suspicious activities
This Privacy Policy is effective as of December 26, 2024, and will remain in effect except with respect to any changes in its provisions in the future.
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