Privacy policy

Privacy Policy for Oxtro

Last Updated: December 26, 2024

Introduction

This Privacy Policy explains how Oxtro ("we," "us," or "our") collects, uses, and protects your personal information when you use our SMS gateway service.

Information We Collect

Personal Information

• Name and email address
• Billing information
• Phone number
• Android device information
• Registration details

Automatically Collected Information

• Log data
• Device information
• Usage statistics
• IP addresses
• Cookies and similar technologies
• Performance metrics

How We Use Your Information

We use your information to:

• Provide and maintain our service
• Process your payments
• Send service notifications
• Improve our services
• Respond to support requests
• Monitor service usage
• Prevent fraud and abuse

Data Storage and Security

Storage

• Your data is stored on secure servers
• Message content is not stored on our servers
• SMS messages are processed directly through your device

Security Measures

• Encryption of data in transit
• Regular security audits
• Secure access controls
• Industry-standard protection measures

Cookie Policy

We use cookies to:

• Maintain your session
• Remember your preferences
• Analyze service usage
• Improve user experience

You can control cookie settings through your browser preferences.

Data Sharing and Disclosure

We do not share your personal information except:

• When required by law
• With your explicit consent
• With service providers who assist our operations
• In case of a business merger or acquisition

Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request data deletion
• Opt-out of marketing communications
• Export your data
• Lodge complaints with supervisory authorities

Children's Privacy

Our service is not intended for users under 13 years of age. We do not knowingly collect information from children.

Third-Party Services

Our service may contain links to third-party websites. We are not responsible for their privacy practices.

Changes to Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any significant changes via:

• Email notification
• Service announcement
• Website notice

Data Retention

We retain your data for:

• As long as your account is active
• As required by law
• As needed for business operations

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place.

Contact Information

For privacy-related inquiries:

• Email: [email protected]
• Address: City 120 Beni mered Blida, Algeria
• Phone: +213673377481

Compliance

We comply with applicable data protection laws and regulations, including:

• GDPR (where applicable)
• Local data protection laws
• Industry standards

Data Breach Notification

In the event of a data breach that affects your personal information, we will:

• Notify affected users promptly
• Inform relevant authorities as required by law
• Take necessary measures to contain and address the breach

Your Responsibilities

You are responsible for:

• Maintaining accurate account information
• Protecting your account credentials
• Ensuring compliance with local laws regarding SMS messaging
• Reporting any suspicious activities

This Privacy Policy is effective as of December 26, 2024, and will remain in effect except with respect to any changes in its provisions in the future.